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Frequently Asked Questions
The posters
How big is a poster?
Every poster is 13 × 19 inches (33 × 48 cm), also called Super A3 or A3+. All of our prints are portrait.
What paper do you print on?
300 GSM art card — roughly twice the weight of a standard poster — sealed on the face with BOPP thermal lamination.
Matte or Gloss — which should I choose?
Matte is anti-glare and suits bright rooms and darker artwork. Gloss is reflective and makes colour more vivid; it suits softly lit rooms. The price is identical. See the Finish & Size Guide.
Do the posters come framed?
No. Prints ship unframed and fit any standard 13 × 19″ or A3+ frame. Because they are laminated, you can also hang them bare with poster strips or clips.
Will the colours match my screen exactly?
We colour-manage every file, but screens are backlit and paper is not, so allow for a small difference in brightness and saturation.
Can I order a custom design or a larger size?
Not from the website yet. For bulk, corporate or custom requirements write to info@celestialyak.com.
Pricing & bundles
How does the pricing work?
Every poster is ₹99. You can mix any designs and finishes in one order.
What do I pay for delivery?
₹69 for 1–2 posters, ₹49 for 3–4 posters, and free delivery from 5 posters (or any order of ₹495 and above).
What is the 10-poster offer?
Any 10 posters are ₹899 instead of ₹990, with free delivery. The saving is applied automatically in your bag for every 10 posters.
Which payment methods do you accept?
UPI, credit and debit cards, NetBanking and wallets through our payment gateway, and Cash on Delivery.
Delivery
When will my order be dispatched?
Within 24–48 hours of your order, Monday to Saturday.
How long does delivery take?
Usually 3–5 business days after dispatch to most Indian PIN codes. Remote locations can take a few days longer.
How is it packed?
Rolled and sealed in a rigid triangular corrugated mailer, which resists crushing far better than a round tube.
How do I track my order?
You receive a tracking link by email and SMS once the parcel is handed to the courier. You can also use the Track Your Order page.
Do you ship outside India?
Not at present.
Returns & problems
My poster arrived damaged. What now?
Email a photograph of the print and the packaging to info@celestialyak.com within 48 hours of delivery. We reprint and reship it free of charge.
Can I return a poster if I change my mind?
Each poster is printed for your order, so we cannot accept returns for a change of mind. If we sent the wrong design or finish, we replace it free.
Can I cancel my order?
Yes, if it has not gone to print — usually within 2 hours of ordering. Write to us with your order number as soon as possible.
Visiting cards
How do I send my artwork?
Place your order, then reply to the confirmation email with a print-ready PDF, AI or high-resolution PNG (3.5 × 2 inches plus 3 mm bleed).
Will I see a proof?
Yes. We send a digital proof within one working day and print only after you approve it.
How long do cards take?
Cards are dispatched 4–5 working days after proof approval.