Privacy Policy

This policy explains what personal data Celestial Yak collects when you use celestialyak.com, why we collect it, and the choices you have. It is written with India’s Digital Personal Data Protection Act, 2023 in mind.

What we collect

• Order details — your name, delivery address, phone number, email address and the items you order.
• Payment information — payments are processed by our payment gateway. We receive confirmation of payment but never see or store your card number, UPI PIN or banking passwords.
• Account details — if you create an account, your login email and order history.
• Print Club — your email address, if you choose to subscribe.
• Usage data — pages viewed, device and browser type, and approximate location, collected through cookies and analytics tools.

Why we use it

• To print, pack and deliver your order, and to send order and tracking updates.
• To answer your questions and resolve problems.
• To send Print Club emails, only if you subscribed.
• To understand how the site is used, improve it and measure our advertising.
• To meet legal, tax and accounting obligations.

Who we share it with

We share only what is needed with: courier partners (name, address, phone) to deliver your order; our payment gateway to process payment; and analytics and advertising providers such as Google and Meta, through cookies. We do not sell your personal data.

Cookies

Cookies keep items in your bag, keep you signed in, and help us measure site traffic and advertising. You can block or delete cookies in your browser; the bag and checkout need them to work.

How long we keep it

Order records are kept for as long as tax and accounting law requires. Print Club addresses are kept until you unsubscribe. Other data is deleted when it is no longer needed for the purpose it was collected.

Your rights

You may ask us for a copy of your personal data, ask us to correct or erase it, withdraw consent to marketing, and raise a grievance. Write to info@celestialyak.com and we will respond within a reasonable time.

Children

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18.

Changes

If we change this policy, the updated version will be published on this page.